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At Face Cosmetics by Samantha Jane, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your data when you visit our website, make a purchase, or interact with us in any way.

1. Who We Are

Face Cosmetics by Samantha Jane (“we”, “us”, “our”) operates this website and provides skincare and cosmetic products.

For privacy matters, you can contact us at:

📧 [your business email]

2. Information We Collect

We may collect the following types of personal data:

A. Information you provide directly

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment details (processed securely by payment providers)
• Account login details (if you create an account)
• Messages sent via contact forms, email, social media or live chat

B. Information collected automatically

• IP address
• Browser type and device
• Pages viewed and time spent on site
• Cookies and tracking data

C. Order information

• Products purchased
• Date and time of order
• Order value
• Delivery information

3. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Contact you about your purchase
• Improve our website and services
• Respond to enquiries
• Send marketing (only with your consent)
• Detect and prevent fraud
• Maintain business records

4. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

• Contract: To fulfil your order
• Consent: For email marketing
• Legitimate interests: To improve services & prevent fraud
• Legal obligation: Tax, accounting, record keeping

5. Sharing Your Information

We never sell your data.

We may share necessary information with:

• Payment processors (Stripe, PayPal, etc.)
• Delivery/courier services
• Website hosting providers
• Marketing platforms (only with your permission)
• Legal authorities if required

All third parties follow GDPR rules.

6. Cookies

We use cookies to improve your experience.

You can manage or disable cookies in your browser settings.

7. Data Storage & Security

We take steps to protect your data using:

• Secure hosting
• SSL encryption
• Limited employee access
• Encrypted payment processing

We only keep your data for as long as necessary for legal and business purposes.

8. Your Rights (UK GDPR)

You have the right to:

• Access your data
• Correct inaccurate information
• Request deletion (“right to be forgotten”)
• Restrict processing
• Object to marketing
• Request data portability
• Withdraw consent at any time

To exercise any rights, contact us at [your email].

9. Children’s Privacy

We do not knowingly collect personal data from anyone under 16.

10. Links to Other Websites

Our website may contain links to external sites. We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this Privacy Policy occasionally.

Changes will be posted on this page with a new “last updated” date.

12. Contact Us

For any questions regarding this Privacy Policy, please contact:

📧 [your business email]

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